Privacy Policy
How we collect, use and protect the personal information you share with us.
Effective date: 13 November 2026
Who we are
This website is operated by shieldlayer Security (“we”, “us”). You can contact us about privacy at shieldlayersecurity@gmail.com.
Information we collect
When you submit the contact form, we collect the information you provide: your name, business email address, company name, country, the service you're interested in, your description of the technical issue, your preferred consultation date, your preferred contact method, your phone number if you choose to share it, and your browser's time zone to help with scheduling.
To protect the form from abuse, our server briefly processes your IP address for rate limiting.
When you email us, we receive your email address and whatever you include in your message.
How we use your information
- To respond to your inquiry, scope the work and provide a quote.
- To schedule and deliver consultations you agree to.
- To keep records of our correspondence and agreed services.
- To protect this website and its form from spam and abuse.
We don't sell your personal information, and we don't use it for unrelated marketing without your consent.
Legal basis
Where data protection laws require a legal basis, we rely on taking steps at your request before entering into a contract, our legitimate interest in responding to business inquiries and protecting our website, and your consent where you've given it. This applies under the data protection laws relevant to you, including India's Digital Personal Data Protection Act, 2023 and, for people in those regions, the UK GDPR and the EU GDPR.
Service providers
We use these providers to run this website and handle inquiries:
- Vercel hosts this website and processes technical request data, such as IP addresses, to serve it. Vercel privacy policy
- Resend delivers contact form submissions to our inbox. Resend privacy policy
- Google provides our email inbox (Gmail) and serves the typeface used on this site (Google Fonts), which receives your IP address when fonts load. Google privacy policy
International transfers
Our service providers may process data in countries other than your own, including the United States. Where safeguards for international transfers are required, we rely on those our providers offer, such as standard contractual clauses.
How long we keep information
We keep inquiries, correspondence and engagement records for up to three years, for business, accounting and tax purposes. Configurations, logs and packet captures you share for an engagement are deleted within 30 days after the work is complete, unless you ask us to keep them longer.
Technical information you share
Configurations, logs and captures you share are used only for your engagement, are not shared with third parties, and are deleted when the work is complete unless you ask us to keep them. We're happy to sign a mutual NDA before you share anything sensitive, and we'll always ask you to remove passwords, private keys and customer data first.
Your rights
Depending on where you live, you may have rights to access, correct, delete or restrict the use of your personal information, to object to certain uses, to withdraw consent, and to complain to a data protection authority. To exercise these rights, email shieldlayersecurity@gmail.com.
Security
We use reasonable technical and organisational measures to protect personal information, including encrypted connections to this website. No method of transmission or storage is completely secure.
Changes
We may update this policy. The effective date at the top of this page shows when it was last changed.