Service Disclaimer
What our services and published content are, and what they aren't.
Effective date: 13 November 2026
Service limitation
shieldlayer Security provides remote technical consultation and guidance within the agreed service scope. Customers retain control of their infrastructure and production environments. Any additional access or activity requires separate explicit authorization.
Guidance-oriented consulting
Our consultations provide technical guidance, analysis and recommendations. Unless separately agreed in writing, we don't access, operate or make changes to your devices, and decisions to implement any recommendation remain yours.
Upgrades
Upgrade assistance consists of planning support and remote guidance. Your team performs the upgrade on your own systems. Upgrades involving high-availability groups are assessed case by case and are only covered where explicitly included in the agreed scope.
Security reviews
Security configuration reviews are based on the information and configuration you provide. They are not penetration tests, vulnerability scans or certifications of security, and they can't identify every possible weakness.
Educational content
Articles and resources on this website are general educational material. They're not a substitute for vendor documentation or advice specific to your environment. Behaviour can differ between software versions, so always confirm details in the official documentation for the version you run.
Third-party products
F5 and BIG-IP are trademarks of F5, Inc. shieldlayer Security is an independent consultancy and is not affiliated with, endorsed by or a partner of F5, Inc. or other vendors mentioned on this site.